GlopGame - Return Policy
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Return Policy
As exercise their right to Withdrawal and Returns
Dear customer, if you are not satisfied with the product / s purchased , and had, has been confused in your purchase or simply do not want, if you have not opened and retain its origial packaging, just follow the following steps.

1. Let us know within 3 months of receiving the product. 2. How to tell us:
3 . Tell us: Only your order number.

Once you have notified us of your intention to return your purchase or any part thereof , the following would have to do is:
1. Send us / products returned within not more than 30 days from the date you notified us of your intention to return the product .
2 . You must pack the products in the same protective case that received or one of similar characteristics.
3 . Send it to the following address :GLOP 2013 , SL - Cami d es Poble cases No. 9 1 , 07141 - Marratxí (Baleares - Palma de Mallorca)
You should be aware that the cost of returning goods by you

Refund of amounts
1. After receiving the returned products , we will check that they are in perfect condition for resale , so we recommend to our customers not handle the sealing of products to return.
2 . Refund the amount of the returned products , but not the costs of handling, managing billings or shipments .
3 . Although the law provides for a period of 30 days to return the sums, we strive to realize them in within 48 hours (working days).
4 . If the product was paid by credit card , the refund will be issued in the same .

Returns of defective products :
In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract , you must contact us immediately by: info@glopgame.com , facilitating product data and the injury suffered , in some cases ask us to send photo of the damage.
Upon receipt of notification GLOP 2013 , SL, we will contact you to inform you on how to proceed , and that courier agency must, as a rule these are the steps to follow: You must return the product to the address provided , facilitating the following:
1. Personal Data
2 . Your e -mail
3 . Order Number
4 . Reason for return
5 . Date of receipt of order

Date Due
Please return the item using their original boxes, instructions , documents and wrappings that may accompany it
Upon receiving the returned merchandise , we will carefully examine the returned product and will notify you by e- mail within a reasonable period whether any refund or replacement thereof ( if any) . The refund or replacement item will be made as soon as possible and in any event within 30 days from the date we send you an email confirming that appropriate refund or replacement item not conforming
In the case that you can not replace the product or products , the amounts paid for products that are returned because of some defect or defect , where one exists , will be refunded in full, including delivery charges incurred to deliver the item and the costs you incurred to return it to us.
Partial returns and cancellations will result in partial refunds of the total amount paid for the full order. Shipping costs , redemption and gift packaging will not be refunded if the return is partial .
Refund will be on the same credit card that was used to pay for the purchase .
If you have any questions , you can contact us through our e info@glopgame.com or by calling 0034971603860 .
This excludes the rights recognized by the legislation .
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